Buying a return ticket. Questions.

 

  1. What does the caller want to buy?

 

  1. return ticket from Glasgow to London
  2. Return ticket from London to Glasgow.
  3. Return ticket from London to Moscow.

 

  1. What period of time would the caller like the ticket for?

 

  1. Monday 26th and back Friday following week.
  2. Monday 26th and back Friday same week.
  3. Monday 26th and back Saturday same week.

 

  1. What type of return ticket does the caller want?

a.       Non-smoking first class ticket.

b.      Smoking, standard ticket.

c.       Non-smoking, standard.

 

  1. What type for seat does the caller want?

 

a.       A window seat

b.      An aisle seat.

c.       A back seat.

 

  1. How would the caller like to pay for his ticket?

 

a.       By credit card.

b.      By debit card.

c.       By cash.

 

  1. How soon can the caller get his ticket?
  1. Within two working weeks.
  2. Within a working week.
  3. Within 24 hours.

 

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